How We Help

Salesforce is a powerful program but, like most businesses, your off- the- shelf package probably doesn’t provide everything you need. Did you know that your edition of Salesforce may be fully customisable? Unless you take advantage of this, you are most likely only harnessing a small percentage of this Software’s powerful abilities.

Optimising and customising Salesforce for your team's workflows and needs is one of the best ways to not only increase your return on investment in Salesforce, but also to increase efficiency and productivity for your business.

At Arcus, we first establish your business needs, and take time to understand your current systems to identify weaknesses and inefficiencies. Based on this we then design, develop and deploy a solution, and, where required, provide systems training and cost effective ongoing systems help, support, and maintenance.

Arcus Cloud Computing has assisted national companies to make the most of their Salesforce investment, and below is just a small example of how we can help your business:

Customisation with Apex, Visualforce and Lightning

• Complex automation and processing, using Apex for powerful functionality
• Custom Salesforce development in Apex, Visualforce and Lightning
• Improve the standard user experience with rich, custom, and responsive interfaces
• Customisation of CRM to build features that produce custom reports and dashboards
• Build custom consoles to highlight the important metrics of your business

Application Development

• Custom application development based on your prerequisites and requirements
• Expand services and features in your Salesforce CRM cloud space
• Custom module and custom connector development using Apex, VisualForce and Apex triggers
• Create VisualForce pages, page layouts, custom views, Apex triggers, Apex classes and efficient workflows

Integration services

• Business logic integration helps to integrate business logic from one application to another to create complete end to end business processes
• Integration with existing applications, on premise application like databases and many more
• Enhance your Salesforce implementation through integration with outside systems to gain access to external data and leverage existing application functionality
• Harness internal and external API functionality through the Salesforce platform

Support services

• Prepaid support & maintenance blocks: allocated blocks of hours based on yearly maintenance exceptions
• Ad hoc Support: where you pay for what you use when you need it
• Testing and development maintenance to live customisation and installations

In addition to the expertise we have with Salesforce, we work also with many of the latest computer languages to provide solutions for any IT need you have, from innovative web pages through to integration of the different software packages you may be currently using. This ensures that your organisation can harness the full power of cloud computing, seamlessly accessing your important systems and data, from wherever you are in the world.